A common fallacy Think on the lines of "there are lots of people who vote for a politician you consider a jackass, but he hardly ever wins an election anyway" Then think how many complaints about a valid user you get when just one or two stray emails of his get misreported, compared to when that user gets his password compromised by a nigerian or has his PC infected by a virus. Clear enough now? It becomes crystal clear when you have a userbase of, say, a couple of million like I do now, or 40 million ++ like I had till about 2009. Becomes even clearer when you offer feedback loops yourself based on spam reported by your users. --srs On Wed, Aug 10, 2011 at 4:11 PM, Niall Donegan <niall@blacknight.com> wrote:
After seeing our AOL Scomp feed and the obviously legit email that often gets reported as spam by their users, I'm not sure if I'd like it to be made too easy for the mass unwashed to report "spam" or "abuse".
-- Suresh Ramasubramanian (ops.lists@gmail.com)