Folks, I need to apologize for derailing Cynthia's topic. I had a feeling that this might happen, I should have listened to that feeling and just stop it. I know that we will continue to have different opinions on some matters, such as how to handle abuse reports. As long as we exchange arguments about which approach is preferential in which situation, all is well. Once we get into name calling and questioning each other's competence, things deteriorate quickly. Let's not do that. It is sadly very hard to reach agreement on even very basic issues, and the more one is convinced that one's point of view is correct the more one is likely to belittle different opinions. We should be able to present our views and discuss them rationally without resolving to ad hominem attacks. It's ok to say "I stay by my opinion and will do it that way" but it's not ok to say "you're an idiot if you do it differently". Opinions on who should bear the main burden in resolving abuse issues naturally differ a lot depending what role in the process you take. It might be helpful to state one's own role when arguing for one's view, and to recognize the role of others defending different viewpoints. Cheers, Hans-Martin