In message <55D65BF8-A430-4BDC-AE58-63FF3DCA4DEC@consulintel.es>, JORDI PALET MARTINEZ <jordi.palet@consulintel.es> wrote:
Section 2.0 bullet point #2. What's wrong with web forms?
If I need to use a web form, which is not standard, for every abuse report...
OHHHHHHHHHHH! Your proposal did not make it at all clear that the web forms you were making reference to were ones that the resource holder might put in place in order to provide a way for abuse victims to file a report. I agree completely that those things are intolerable, and I will go further and say that any resoirce holder who puts such a form online should properly be consigned to the fifth ring of hell. Sorry! I had misconstrued. When your proposal mentioned web forms I had assumed that you were making reference to some form that the RIPE NCC might put online and that the resources holders would need to type something into (e.g. a unique magic cookei) in order to fully confirm that they are in fact receiving emails to their documented abuse reporting email addresses. I think that the verification email messages that RIPE NCC sends out resource holders should indeed contain a link to web form, on the RIPE web site, where the recipient resource holder should be required to make at least some minimal demonstration that it has at least one actual conscious and sentient human being looking at the inbound emails that are sent to its abuse address. Please clarify in your proposal what exactly your use of the term "web form" was intended to convey. TYhank you.
Section 3.0 part 3. Why on earth should it take 15 days for anyone to respond to an email?? Things on the Internet happen in millseconds. If a provider is unable to respond to an issue within 72 hours then they might as well be dead, because they have abandoned all social responsibility.
I fully agree! My original proposal was only 3 working days, but the community told me "no way". This was the same input I got in APNIC and LACNIC (in both regions it reached consensus with 15 days).
So, I will keep 15 days ...
I think this is provable, and also transparently obvious and colossal bullshit, but that's just my opinion. I say again. Things happen on the Internet in milliseconds. Any service provider that can't react to an email within 72 hours should be removed from the Internet of Responsible Adults and relegated to the agricultural industry, or to the study of geology, or at any rate to some profession where things are calm and leisurely, perhaps including the delivery of regular postal mail. If anyone wants to make his fortune by being an absentee landlord, just gathering in revenue and not taking any day to day responsibility for anything, let them get into the vacation rentals business and get the **** off the Internet. Regards, rfg