On 12 Apr 2010, at 11:02, Frank Gadegast wrote:
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And this should be completely free for the member, how he categorizes the complaint. He should be able to select "has nothing to do with us", "out of scope", "no real complaint" up to "server was hacked here", "we are investigating this currently" to "problem fixed" or whatever else category we like to include.
Are you going to pay my staff to waste their time with spurious complaints? Is RIPE?
And now the point: RIPE NCC could then easily track, wich member is doing nothing ! And thats what we need to find out.
No - it's what you in your little world would like to find out
And maybe some bad members find a trick to give feedback in an automatic way, with real comments, that look like, if they are really doing something, maybe to fool us all.
And again - are you going to pay my staff to waste their time dealing with thousands of spurious complaints? Because that's basically what you're expecting us to do
Not at all. We cannot reach consensus about what spam or abuse is.
So lets forget it, lets talk about complaints and resulting abuse reports.
You cannot simply "forget it" You need to define clearly the boundaries of what your idea is meant to cover. if you cannot do that then it should be rejected immediately
And thats excatly what is the background idea of a spam report delivery system. Let the recipient decide, what he think hes abuse about. So, are you talking about abuse, or are you talking about spam?
Im taking about abuse reports and complaints.
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