Webservice wrote:
Now to tackle this problem: Shouldn't there be a phone-number or a hotline for BGP-issues? Especially with big problems it's a real problem to get to the right helpdesk/support. I know that some endusers who receive a spam email would contact that hotline also, however: is it possible to show that info only if a person is logged in into the LIR-portal?
Just what Im asking for years now for. More easier would be an anonymous abuse contact wich could only by emailed to from registered email addresses from other RIPE members. So: every member would simply enter too email addresses and one (or more) IPs into their basic data at the portal. - one abuse contact - one sender email address - one or more IP address of the own sending mailservers And the Mailserver at RIPE will e.g. redirected a general as1234@members.ripe.net to the right abuse contact of that member. And: RIPE could even monitor outbreaks to one or the other member address to get an indication if there is an eval or non-responsive member (e.g. with not working mail addresses, full mailboxes aso). RIPE NCC could also monitor if a member becomes a bit to active or tries to flood other members. Telephone numbers seem to spread, so they will not be hidden after a while, but email is cool, because the receiver could handle these emails much quicker, because they could be more sure, that its coming from qualified other members, hopefully resulting in a much quicker action. Just an example: we filed a report at the usual abuse address of a bigger server housing provider in Germany arround 3 weeks ago , that one of their servers seemed to be captured and started to guess passwords on some of our POP3 servers. Now: after 3 weeks, be received a note, that our report will now be analysed. Whats about all those spam, all those DDoS attacks, pishing sites, whatever abuse, this server was causing the last 3 weeks to others ? And: just fiddled with our firewalls and can see, that this server is still trying to attack us ! Kind regards, Frank
Best regards, Pascal Nobus -- www.webservice.be Amelsdorp 72, 3740 Bilzen, Belgium Tel: +32.89257404, Fax: +32.70423475
-- PHADE Software - PowerWeb http://www.powerweb.de Inh. Dipl.-Inform. Frank Gadegast mailto:frank@powerweb.de Schinkelstrasse 17 fon: +49 33200 52920 14558 Nuthetal OT Rehbruecke, Germany fax: +49 33200 52921 ====================================================================== Public PGP Key available for frank@powerweb.de