* Gert Doering <gert@space.net> [2015-03-13 17:12]:
Virgin Media would like to specify virginmedia.com/netreport (a web-form that feeds an abuse case management system)
I would not support such a change, at least not without a *well defined* format for such web forms.
On the reporting side of abuse, it is just way too much work to figure out how particular ISPs expect to receive abuse reports, offloading half the work of abuse handling to the reporter.
(I report quite a lot of abuse, but I refuse to do anything but e-mail, because it is just too much work for me - it's your customers, they are giving *you* money, their abuse should not cost *me* extra time).
I completely agree. Before such a change could be implemented you would need a well defined format for *automated* abuse reports via web form (or rather web API). Regards Sebastian -- GPG Key: 0x93A0B9CE (F4F6 B1A3 866B 26E9 450A 9D82 58A2 D94A 93A0 B9CE) 'Are you Death?' ... IT'S THE SCYTHE, ISN'T IT? PEOPLE ALWAYS NOTICE THE SCYTHE. -- Terry Pratchett, The Fifth Elephant