Hello AA-WG peoples, I am new to this workgroup so let me start by introducing myself: I am Bart Vrancken, Engineer at a Dutch ISP BIT. Next to the normal day-day work i handle most of the abuse sent by notifiers. For a while now i am also part at the Abuse-NL workgroup. On IRC i can be found under the names CrossWire or Kruisdraad. Outside office hours (who can call it spare time these days ...) i spent my time with my two daughters and volunteer with the dutch 'coastguard' service. Since 2009 i have been working on a tool to manage the abuse flow, and recently started the Open Source AbuseIO (https://abuse.io) project so anyone could benefit from it. For the ISP/Hosters that still manually process their abuse it might be interesting to have a look at it ;) I'll be at the RIPE-70 meeting to shake some hands ;) -- Met vriendelijke groet, Bart Vrancken, Engineer BIT BV | bart@bit.nl | +31 318 648688 Kvk: 09090351 | CROS-RIPE | GPG 3A99BD6E