Virgin Media would like to specify virginmedia.com/netreport (a web-form that feeds an abuse case management system) in the abuse attribute to ensure that we are able to properly manage and prioritise abuse complaints. If we have the web-form listed as the abuse contact we are able to maximise appropriate abuse handling measures to prevent misuse of our network and thereby ensure an optimum experience for all complainants.
I also don't support this proposal because filling (maybe also a different form for each ISP) webforms correctly is a tedious work and only transfers parts of the workload from abuse desk to the reporter. But the reporter is not responsible for the abuse; responsibility lies with the ISP so the workload must be done there. Best regards, - Karl-Josef Ziegler