On Wed, Jan 15, 2020 at 9:25 AM Jeffrey Race <jrace@post.harvard.edu> wrote:

e-mail must be allowed because most victims are not organizations but individual net users

E-mail does not scale well. It was great in the 1990s, when the Internet was smaller and people knew each other. About half the world's population now has some sort of Internet connectivity. Expecting organizations to be able to understand reports from such a diverse group of people is unreasonable. Lots of organizations won't have specialized abuse handling teams. If they don't have a specialized abuse handling team then they are unlikely to have people who understand the reports or processes for acting on them. Forcing these organizations to pretend that they will read and understand and then act on a report will never make it so. So let's stop pretending and put energy into something more productive than asking people to set up an autoresponder for an e-mail address whose mailbox will never be checked by a human.