I forgot to mention this
[...], why should we dictate what the mandatory technology is?
I kinda agree with you here if you by "we" mean the db-wg, this might be a larger question that should involve multiple other working groups too. But the RIPE community should decide this imo. -Cynthia On Wed, May 25, 2022, 19:01 Cynthia Revström <me@cynthia.re> wrote:
The reason behind this is that email is the de facto standard for internet communication, especially between organizations.
I am not sure what kind of ISP/other network org doesn't do email at all.
There are also benefits from requiring everyone to support it as then it will always be an option.
Email is also required for abuse contacts, so as long as that's not changing, they will need to have some kind of email thing setup anyways.
You also need email to have a RIPE NCC Access account as far as I know.
-Cynthia
On Wed, May 25, 2022, 18:38 Leo Vegoda <leo@vegoda.org> wrote:
Hi,
On Wed, May 25, 2022 at 9:16 AM Cynthia Revström via db-wg <db-wg@ripe.net> wrote:
Even if it could mean that email might also be broken that is not
necessarily the case.
Yes.
Many companies use cloud services for email so they might be completely unaffected by their network issues.
Yes.
Also just because something is broken doesn't mean it's so broken email stops working.
Yes.
And of course, PBX systems can also experience issues if there is a big incident with the network.
Yes. And many companies outsource switchboard type numbers to answering services with access to a call tree.
You also have to consider that there might not be a PBX system or a dedicated NOC number even for some companies that might still have 10-20 employees.
While I do get your point, I stand firm in thinking that the networks can decide if they want to accept calls or not themselves.
I would like to know if my network is experiencing issues but we have emails and personally I feel comfortable relying on them to work well enough seeing as they are with an external provider that has nothing to do with my network.
If we want to make a particular communications medium required, making it e-mail seems more practical than making it phone.
But if we are looking at changing from phone being mandatory, why should we dictate what the mandatory technology is? Why couldn't there be a choice and just a requirement that a choice is made?
Kind regards,
Leo