Hi Elvis, Regarding your claim that our company misuses operation emails, we would like to address the issue in the following as it deeply affects our company's image as well as customer's credibility for us: 1. Although David sent the email, he is not the one who decides the recipient list. This is decided by the marketing team. 2. As a company which fully upholds fairness and respects customers ‘privacy, Larus NEVER uses any operation emails or technical emails for commercial use. The emails we used for commercial purpose are only those that are open to public. Please let us know if there is any misunderstanding. 3. We also respect our customer's privacy by implementing a un-subscription policy. Customers can unsubscribe anytime at their liberty. Larus never sends spam emails to our customers nor misuse any operation emails. Every employee of Larus follows strictly this policy. We do not tolerate any improper behaviour within the company as well as any false claims. Please do not hesitate to contact us in private if you find an operation email is used for commercial purpose.