URGENT: Database problems?
Dear RIPE NCC colleagues, I'm sure yo have a lot of work to do regarding the forthcoming RIPE Meeting, but can someone, please, take a look on the database update queue? Either the queue is full or the automatic email robot is broken. We sent an update of AS-KPNQWESTRO few times since Friday and no answer we got from the robot. That's 3 (three) days !!!!!!!!! Thanks! Beri --------- Berislav Todorovic, Network Engineer --------- ------- KPNQwest N.V. - IP NOC (formerly EUnet NOC) ------- ---- Wilhelmina van Pruisenweg 78, 2595 AN Den Haag, NL ---- --- Phone: +31-70-379-3990; Mobile: +31-651-333-641 --- -- Email: beri@kpnqwest.net <=> beri@EU.net -- --- _ _ ____ _ .--. ____ ____ __/_ --- ----- /__/ /___/ /\ / / / | / /___/ /___ / ------ ------ _/ \_ / _/ \/ (__.\ |/\/ /___ ____/ (__. -----
I thing something wrong with database itself. Updates for domain objects proceeded without any delay.
Dear RIPE NCC colleagues,
I'm sure yo have a lot of work to do regarding the forthcoming RIPE Meeting, but can someone, please, take a look on the database update queue? Either the queue is full or the automatic email robot is broken.
We sent an update of AS-KPNQWESTRO few times since Friday and no answer we got from the robot. That's 3 (three) days !!!!!!!!!
Thanks!
Beri
--------- Berislav Todorovic, Network Engineer --------- ------- KPNQwest N.V. - IP NOC (formerly EUnet NOC) ------- ---- Wilhelmina van Pruisenweg 78, 2595 AN Den Haag, NL ---- --- Phone: +31-70-379-3990; Mobile: +31-651-333-641 --- -- Email: beri@kpnqwest.net <=> beri@EU.net -- --- _ _ ____ _ .--. ____ ____ __/_ --- ----- /__/ /___/ /\ / / / | / /___/ /___ / ------ ------ _/ \_ / _/ \/ (__.\ |/\/ /___ ____/ (__. -----
Dear Berislav Todorovic, Unfortunately we experience some delay with processing updates, indeed. This is caused by re-indexing of person objects in the database which took longer than usual. Re-indexing is a normal procedure that is run over the weekends. Sometimes, due to the interference with some patterns of queries, it takes longer than expected. While this process is running updates are blocked. Your updates are queued (as we can see, the latest one is from Saturday afternoon) and will be processed as soon as re-indexing finishes (should take another 4 hours). We are sorry for the inconvenience, Best regards, Andrei Robachevsky DB Group Manager RIPE NCC Berislav Todorovic wrote:
Dear RIPE NCC colleagues,
I'm sure yo have a lot of work to do regarding the forthcoming RIPE Meeting, but can someone, please, take a look on the database update queue? Either the queue is full or the automatic email robot is broken.
We sent an update of AS-KPNQWESTRO few times since Friday and no answer we got from the robot. That's 3 (three) days !!!!!!!!!
Thanks!
Beri
--------- Berislav Todorovic, Network Engineer --------- ------- KPNQwest N.V. - IP NOC (formerly EUnet NOC) ------- ---- Wilhelmina van Pruisenweg 78, 2595 AN Den Haag, NL ---- --- Phone: +31-70-379-3990; Mobile: +31-651-333-641 --- -- Email: beri@kpnqwest.net <=> beri@EU.net -- --- _ _ ____ _ .--. ____ ____ __/_ --- ----- /__/ /___/ /\ / / / | / /___/ /___ / ------ ------ _/ \_ / _/ \/ (__.\ |/\/ /___ ____/ (__. -----
participants (2)
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Andrei Robachevsky
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Berislav Todorovic
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Svetlana Tkachenko