26 Oct
2015
26 Oct
'15
2:26 p.m.
On 26 Oct 2015, at 11:35, Luuk Hendriks <luuk.hendriks@utwente.nl> wrote: [...]
What I remember from the last meeting is that often the applications seem to be the problem (Skype, for example). I think the most important thing here is the availability of 'troubleshooting information', so people know where to look in case things don't work. Jen made a list with troublesome applications: if that list is available at the network operation room, it can function as a shortcut. 'Program $X is not working? Try the legacy ssid'
And +1 on removing terminology like 'legacy'.
Looks like a good approach to me. +1 -- Nico CARTRON