Dear RIPE NCC members, The RIPE NCC Survey was conducted in May and June this year and 3,899 people took the time to participate and let us know their views on how the RIPE NCC is performing and the direction it should be taking in the years ahead. We are extremely grateful to all those who took the time to give their input. Survey Matters analysed the data and published a detailed report with the findings from the survey. We examined these and we now propose a number of our own key findings and areas where we need to address the issues raised in the survey. A list of all 40 key findings is available here: https://www.ripe.net/participate/member-support/surveys/ripe-ncc-survey-2023... The list provides areas for investigation and consideration, and we will add any outcomes or work carried out in those areas as we move forward. We will also periodically review the list and make adjustments if necessary. In 2024, we will update the webpage with relevant information in each area. If you would like to comment on the key findings, please let us know at <survey@ripe.net>. There will also be a presentation on the survey results from Survey Matters at the RIPE 87 Meeting next week in the RIPE NCC Services Working Group (Wednesday, 14:00 UTC+1). You can still register to participate - online attendance is free of charge. https://ripe87.ripe.net/attend/register/ Kind regards, Fergal Cunningham Head of Membership Engagement RIPE NCC