[Apologies for duplicate emails] Dear colleagues, The results of the Membership and Stakeholder Survey 2011 were presented at the RIPE 63 Meeting, which took place in Vienna, Austria from 31 October-4 November 2011. The full report is available at: https://www.ripe.net/survey2011 These large-scale surveys are used by the RIPE NCC to assess its current service offering and to shape its strategy for the years ahead. The RIPE NCC carries out these every three years. They are extremely important in finding out the views of RIPE NCC members and other stakeholders on the direction the RIPE NCC should be taking as an organisation. An independent third party, the Oxford Internet Institute (OII), conducted the analysis of the survey data. Any information that might identify the respondent was removed by the OII and was not made available to the RIPE NCC or published in the report. If you have any questions or comments relating to the survey, please email <surveys@ripe.net>. Best regards, Axel Pawlik Managing Director RIPE NCC