[service] Improvements to the members-discuss Mailing List
Dear RIPE NCC members, The members-discuss mailing list is the main forum for members to discuss issues of importance for the membership among themselves. However, subscribed members have increasingly experienced problems when many people requested to unsubscribe on the list, resulting in unwanted email for all subscribers. In response to requests to address this issue, we have made improvements to the subscribe and unsubscribe options for the RIPE NCC Membership Discussion mailing list. A summary of the changes is as follows: Subscribing - Subscription to the list is carried out in the usual way via the Subscribed Mailing Lists section in https://my.ripe.net. - All members who subscribe to members-discuss will receive an email asking them to confirm their subscription. Once members confirm subscription, they will receive a welcome email with a password and instructions on how to unsubscribe. - The option to subscribe has been removed from the New LIR sign-up process. Instead, members receive an email six months after activation informing them of their full member status and how to join the members discuss list. Unsubscribing Members can now unsubscribe from the list in three ways: - By clicking a personalised unsubscribe link that appears in the footer of emails they receive from the members-discuss list. You will need to use the password you received when subscribing (a forgot password functionality is available). The personalised link will also show the email address that you are subscribed to the list with. This will help to address issues with people subscribed via a role account or alias. - By sending an email to members-discuss@ripe.net with the subject "unsubscribe". - Unsubscribing from the list is possible in the usual way via the Subscribed Mailing Lists section in https://my.ripe.net. Members will receive an email asking them to confirm unsubscription. The members-discuss list is currently moderated but we plan to remove moderation shortly. If you have any questions about the changes, please let me know. Kind regards, Fergal Cunningham Membership Communications Officer RIPE NCC
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Fergal Cunningham