Hi, On Mon, Apr 11, 2016 at 01:57:52PM +0200, Philip Homburg wrote:
On 2016/04/11 13:54 , Gert Doering wrote:
Most likely it will need flash stick cyling. But you'll see that in the SOS messages.
(Repating myself, it would be *so* helpful if the mail "hey, your probe is down!" actually included availble SOS diagnostics...)
There is a project to try to have a section of the probe web site dedicated to diagnosing probe problems. I think that is close to going live.
While that is an improvement, actually having diagnostic info in the *mails* sent (especially about "we're having USB troubles, so better bring a fresh USB stick with you before you drive out to the probe site!") would be even better. The reason why I'm so insistant about this: I have two probes sitting in remote locations and both needed *multiple* visits because the flash was broken, the system *knew* about it ("ROUSB"), and didn't tell me (and yes, because I'm old and stupid and forgot to check the well-hidden SOS message list when the second probe broke...) - would have saved me about three visits, which accumulate to about half a day human life time. Far too valuable to waste on lack of proper diagnostics. Gert Doering -- NetMaster -- have you enabled IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (0)89/32356-444 USt-IdNr.: DE813185279