Hi Marat, You said you inserted the USB key 10 minutes after the probe boot. Have you tried to start the probe with the key already inserted? Cheers, Boris May 19 2016 9:53 AM, "Marat Khalili" wrote: My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better? (Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.) -- With Best Regards, Marat Khalili