Re: [atlas] How to get a new USB stick ?

I've had good luck making warranty claims with SanDisk.

On Jun 11, 2016, at 11:26 AM, Élodie de FranceServ Hébergement <admin@franceserv.fr> wrote:

Hello,

The SanDisk USB (4GB) provided with the RIPE Atlas probe don’t work anymore since more 5 days and the connection logs say “NO USB”. To check the USB stick, I plugged a personal one and since this time the probe is working again. I have this probe number 18685 since 2015-03-05.

I would like know if the team could send me a new USB stick to replace the old one please or if I need to buy a new one myself ?

Best regards, Élodie