Dear All, Our Atlas probe with ID 35603 is down since about 6 days. It’s a V3 probe. Model: TL-MR3020(UN) Ver: 1.9 ; S/N: 2176197008302. When I realised it this atlas probe was not ping-able. ( due to a power outage ) I followed the instructions https://labs.ripe.net/Members/philip_homburg/troubleshooting-ripe-atlas-prob... with solution 1. Unfortunately it didn’t work. During the time without USB stick the probe was on the network reachable, getting the IP from DHCP. But later on, it wasn’t ping-able. So I tried solution 2. I took a different USB stick as described. After a while the probe is now ping-able. ( 2001:628:21f0:911:c225:e9ff:fea8:6530 , 147.125.100.34 , DNS name: ripencc.iiasa.ac.at<http://ripencc.iiasa.ac.at> ) But when I go to https://atlas.ripe.net/probes/35603/ I see it is offline. The web page says „no flash drive“ and „trying to connect“. What else can I do ? It seems, that the TP-Link device itself isn’t broken. Shall I try with a different USB stick. (a third one) I took a 64MB USB stick. Was this maybe too big ? I saw the original stick had only 1 MB. The documentation says it should have at least 4GB. Any ideas ? Any feedback is welcome. Kind regards Hans -- Ing. Dipl.-Ing. Hans Mayer Systems Analyst Network Unix Security Team (NUST) Information and Communication Technologies (ICT) International Institute for Applied Systems Analysis (IIASA) Schlossplatz 1 A-2361 Laxenburg, Austria Phone: +43 2236 807 Ext 215 Mobile: +43 676 83 807 215 Web: http://www.iiasa.ac.at E-Mail: hans.mayer@iiasa.at<mailto:hans.mayer@iiasa.at> Note: If there is a disclaimer or other legal boilerplate in the above message, it is NULL AND VOID. You may ignore it.
It should be of course GB and not MB. // Hans -------- Ursprüngliche Nachricht -------- Von: MAYER Hans <Hans.Mayer@iiasa.ac.at> Datum: 29.01.21 14:34 (GMT+01:00) An: ripe-atlas@ripe.net Cc: Network-Unix-Security TEAM <nust@iiasa.ac.at> Betreff: atlas probe down : ID 35603 Dear All, Our Atlas probe with ID 35603 is down since about 6 days. It's a V3 probe. Model: TL-MR3020(UN) Ver: 1.9 ; S/N: 2176197008302. When I realised it this atlas probe was not ping-able. ( due to a power outage ) I followed the instructions https://labs.ripe.net/Members/philip_homburg/troubleshooting-ripe-atlas-prob... with solution 1. Unfortunately it didn't work. During the time without USB stick the probe was on the network reachable, getting the IP from DHCP. But later on, it wasn't ping-able. So I tried solution 2. I took a different USB stick as described. After a while the probe is now ping-able. ( 2001:628:21f0:911:c225:e9ff:fea8:6530 , 147.125.100.34 , DNS name: ripencc.iiasa.ac.at<http://ripencc.iiasa.ac.at> ) But when I go to https://atlas.ripe.net/probes/35603/ I see it is offline. The web page says "no flash drive" and "trying to connect". What else can I do ? It seems, that the TP-Link device itself isn't broken. Shall I try with a different USB stick. (a third one) I took a 64MB USB stick. Was this maybe too big ? I saw the original stick had only 1 MB. The documentation says it should have at least 4GB. Any ideas ? Any feedback is welcome. Kind regards Hans -- Ing. Dipl.-Ing. Hans Mayer Systems Analyst Network Unix Security Team (NUST) Information and Communication Technologies (ICT) International Institute for Applied Systems Analysis (IIASA) Schlossplatz 1 A-2361 Laxenburg, Austria Phone: +43 2236 807 Ext 215 Mobile: +43 676 83 807 215 Web: http://www.iiasa.ac.at E-Mail: hans.mayer@iiasa.at<mailto:hans.mayer@iiasa.at> Note: If there is a disclaimer or other legal boilerplate in the above message, it is NULL AND VOID. You may ignore it.
On 2021/01/29 14:34 , MAYER Hans wrote:
But when I go to https://atlas.ripe.net/probes/35603/ <https://atlas.ripe.net/probes/35603/> I see it is offline. The web page says „no flash drive“ and „trying to connect“.
On the page https://atlas.ripe.net/probes/35603/#tab-network at the bottom it says NO-USB. If you get that with a known good USB stick then there is a chance that the USB interface of the probe is broken. Philip
Hi Philip, many thanks for your response. This I didn’t see, even if it is listed several times. So will I try a third USB stick. Is there a recommended size ? Is 64 GB too big ? And what if this will not help too ? Due to covid-19 I am working from home most of the time. So it will take some days until I can do the change. Kind regards Hans —
On 01.02.2021, at 14:07, Philip Homburg <philip.homburg@ripe.net> wrote:
On 2021/01/29 14:34 , MAYER Hans wrote:
But when I go to https://atlas.ripe.net/probes/35603/ <https://atlas.ripe.net/probes/35603/> I see it is offline. The web page says „no flash drive“ and „trying to connect“.
On the page https://atlas.ripe.net/probes/35603/#tab-network at the bottom it says NO-USB.
If you get that with a known good USB stick then there is a chance that the USB interface of the probe is broken.
Philip
On 2021/02/03 11:53 , MAYER Hans wrote:
many thanks for your response. This I didn’t see, even if it is listed several times. So will I try a third USB stick. Is there a recommended size ? Is 64 GB too big ? And what if this will not help too ? Due to covid-19 I am working from home most of the time. So it will take some days until I can do the change.
Hi, I never tried a bigger USB stick. But I can't think of any reason why it wouldn't work. If the probe gives 'NO-USB' even with a known good USB stick then it best to assume that the probe is broken. Unfortuantely we are out of hardware probes due to Corona. So in that case, it is best to replace the probe with a software probe. Philip
Hi Philip, Now I tried a third USB memory stick. It has 8GB and it seems working. When I check https://atlas.ripe.net/probes/35603/#tab-network it says connected for more then one hour. So it should be OK for the future ? What do you think ?
... Unfortunately we are out of hardware probes due to Corona
Just in case it would die completely, do you think you will get some in the future or will it go into soft probe only ? Kind regards Hans -----Original Message----- From: ripe-atlas <ripe-atlas-bounces@ripe.net> On Behalf Of Philip Homburg Sent: Wednesday, February 3, 2021 1:36 PM To: ripe-atlas@ripe.net Subject: Re: [atlas] atlas probe down : ID 35603 On 2021/02/03 11:53 , MAYER Hans wrote:
many thanks for your response. This I didn’t see, even if it is listed several times. So will I try a third USB stick. Is there a recommended size ? Is 64 GB too big ? And what if this will not help too ? Due to covid-19 I am working from home most of the time. So it will take some days until I can do the change.
Hi, I never tried a bigger USB stick. But I can't think of any reason why it wouldn't work. If the probe gives 'NO-USB' even with a known good USB stick then it best to assume that the probe is broken. Unfortuantely we are out of hardware probes due to Corona. So in that case, it is best to replace the probe with a software probe. Philip
On 2021/02/08 11:26 , MAYER Hans wrote:
Now I tried a third USB memory stick. It has 8GB and it seems working. When I check https://atlas.ripe.net/probes/35603/#tab-network it says connected for more then one hour. So it should be OK for the future ? What do you think ?
... Unfortunately we are out of hardware probes due to Corona
Just in case it would die completely, do you think you will get some in the future or will it go into soft probe only ?
Hi Hans, The probe looks fine now. We are working on new hardware probes, but there is no clear date yet when we will have them. For the coming years we want to have hardware probes next to software probes (and anchors). Philip
participants (2)
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MAYER Hans -
Philip Homburg