I have found that the Sandisk USB disks will fail, especially under low voltage conditions (underpowered adapter, for example). Alistair gave me instructions when mine failed. - Power off the RIPE Atlas Probe - Remove the USB stick - Power on the tp-link and connect it to the network - Wait for 5 minutes - Insert the USB stick while the RIPE Atlas Probe is powered. If that doesn't work, try a new 4GB USB drive instead. SanDisk was good about replacing the failed USB drive, but I think I'd use a different brand than can tolerate lower power. On Fri, Dec 5, 2014 at 3:11 PM, Florian Streibelt <florian@inet.tu-berlin.de

wrote:

Hi,

I got a probe returned that was not able to connect to the Atlas network. The probe was doint nothing for 2 days, only the leftmost LED (Power) was on, nothing else seems to happen.

I also had to learn, that after the probe was not working, the user cleared the USB-Stick.

Is there a way to resurrect the probe? Also the probe should be re-added to my ambassador account, if possible.

Greetings, Florian

-- Florian Streibelt, Dipl.-Inf. building MAR, 4th floor, room 4.004 Fachgebiet INET - Sekr. MAR 4-4 phone: +49 30 314 757 33 Technische Universität Berlin gpg-fp: 5BE7 F008 8B83 9357 1108 Marchstrasse 23 - 10587 Berlin 984A 3B8E A41F 82F6 1240

Hi Florian,

I got a probe returned that was not able to connect to the Atlas network. The probe was doint nothing for 2 days, only the leftmost LED (Power) was on, nothing else seems to happen.

I also had to learn, that after the probe was not working, the user cleared the USB-Stick.

Can you please re-send this to atlas@ripe.net and please also include the probe id. Philip