My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better? (Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.) -- With Best Regards, Marat Khalili
I am having the same problem Marat. On the website I followed the instructions (see attached) and am appearing in the SOS history, but not "Connected". I received an email from Atlas Support which told me to do the same thing with no result. Was up for 25 days now have been down more than two weeks. Ideas? -- |-Karl U. Stanzick |-Managing Director, MTDS |-in morocco 080200MTDS |-direct +212(0)537278811 |-mobile +212(0)661152688 |-14, rue 16 novembre |-Rabat 10080 Kingdom of Morocco On Thu, 19 May 2016, Marat Khalili wrote:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
Hi, do you use static IP's for the probe without any dhcp? My probe wasn't able to use the new USB key when it was attached to a network without dhcp (waited over 12hours). After it was connected to a port in another network with dhcp the probe recovered with the new usb key after some time. Kind regards Karsten Am Donnerstag, 19. Mai 2016, 16:52:18 CEST schrieb Marat Khalili:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
Hello Karsten, I use DHCP. Probe did obtain IP-address, responded to pings and showed some network activity, but status page on the ATLAS site reported it as disconnected. -- With Best Regards, Marat Khalili On 19/05/16 16:59, Karsten Thomann wrote:
Hi,
do you use static IP's for the probe without any dhcp? My probe wasn't able to use the new USB key when it was attached to a network without dhcp (waited over 12hours). After it was connected to a port in another network with dhcp the probe recovered with the new usb key after some time.
Kind regards Karsten
Am Donnerstag, 19. Mai 2016, 16:52:18 CEST schrieb Marat Khalili:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
Identical situation with me as well. Probe ID 26130. I noticed a System Tag was added that says Hardware problem suspected. Do you have that too Marat? -- |-Karl U. Stanzick |-Managing Director, MTDS |-in morocco 080200MTDS |-direct +212(0)537278811 |-mobile +212(0)661152688 |-14, rue 16 novembre |-Rabat 10080 Kingdom of Morocco On Thu, 19 May 2016, Marat Khalili wrote:
Hello Karsten,
I use DHCP. Probe did obtain IP-address, responded to pings and showed some network activity, but status page on the ATLAS site reported it as disconnected.
--
With Best Regards, Marat Khalili
On 19/05/16 16:59, Karsten Thomann wrote:
Hi,
do you use static IP's for the probe without any dhcp? My probe wasn't able to use the new USB key when it was attached to a network without dhcp (waited over 12hours). After it was connected to a port in another network with dhcp the probe recovered with the new usb key after some time.
Kind regards Karsten
Am Donnerstag, 19. Mai 2016, 16:52:18 CEST schrieb Marat Khalili:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
On 19/05/16 17:43, Karl U Stanzick wrote:
I noticed a System Tag was added that says Hardware problem suspected. Do you have that too Marat? No, mine doesn't show one yet: https://atlas.ripe.net/probes/26656/#tab-general
-- With Best Regards, Marat Khalili
Hi Marat, You said you inserted the USB key 10 minutes after the probe boot. Have you tried to start the probe with the key already inserted? Cheers, Boris May 19 2016 9:53 AM, "Marat Khalili" wrote: My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better? (Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.) -- With Best Regards, Marat Khalili
Hello Boris, Do not remember exactly, but most likely I did reboot probe with the new key inserted at least once. In any case, I can do this test if you have some specific reasons to believe it will change something. -- With Best Regards, Marat Khalili On 19/05/16 17:05, Boris Fersing wrote:
Hi Marat,
You said you inserted the USB key 10 minutes after the probe boot. Have you tried to start the probe with the key already inserted?
Cheers, Boris
May 19 2016 9:53 AM, "Marat Khalili" <mkh@rqc.ru <mailto:%22Marat%20Khalili%22%20%3Cmkh@rqc.ru%3E>> wrote:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
Hi, I was asking because I had a similar issue recently. If I remember correctly, I inserted the USB key before starting the probe, and after few minutes I checked the USB key again and it was partitioned with 3 1GB partitions. I might also be wrong, because I was playing around with the USB key, but I think it's worth a try. Regards, Boris May 19 2016 10:11 AM, "Marat Khalili" wrote: Hello Boris, Do not remember exactly, but most likely I did reboot probe with the new key inserted at least once. In any case, I can do this test if you have some specific reasons to believe it will change something. -- With Best Regards, Marat Khalili On 19/05/16 17:05, Boris Fersing wrote: Hi Marat, You said you inserted the USB key 10 minutes after the probe boot. Have you tried to start the probe with the key already inserted? Cheers, Boris May 19 2016 9:53 AM, "Marat Khalili" wrote: My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better? (Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.) -- With Best Regards, Marat Khalili
I did the experiment, and it was successful: probe appeared 8 minutes after booting with a new flash key. I'd say we need more statistics, but sometimes it works. -- With Best Regards, Marat Khalili On 19/05/16 17:47, Boris Fersing wrote:
Hi,
I was asking because I had a similar issue recently. If I remember correctly, I inserted the USB key before starting the probe, and after few minutes I checked the USB key again and it was partitioned with 3 1GB partitions.
I might also be wrong, because I was playing around with the USB key, but I think it's worth a try.
Regards, Boris
May 19 2016 10:11 AM, "Marat Khalili" <mkh@rqc.ru <mailto:%22Marat%20Khalili%22%20%3Cmkh@rqc.ru%3E>> wrote:
Hello Boris,
Do not remember exactly, but most likely I did reboot probe with the new key inserted at least once. In any case, I can do this test if you have some specific reasons to believe it will change something. --
With Best Regards, Marat Khalili On 19/05/16 17:05, Boris Fersing wrote:
Hi Marat,
You said you inserted the USB key 10 minutes after the probe boot. Have you tried to start the probe with the key already inserted?
Cheers, Boris
May 19 2016 9:53 AM, "Marat Khalili" <mkh@rqc.ru <mailto:mkh@rqc.ru>> wrote:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
--
With Best Regards, Marat Khalili
participants (4)
-
Boris Fersing -
Karl U Stanzick -
Karsten Thomann -
Marat Khalili