Dear Sulev-Madis, Thank you for bringing this to our attention. We have informed our fulfillment agency about the issue, and we’ll work on improving the packaging. If anyone else experiences the same problem, please feel free to report it to us at atlas@ripe.net. Regards, Lia Hestina On Tue, 29 Oct 2024 at 13:40, Sulev-Madis Silber via ripe-atlas < ripe-atlas@ripe.net> wrote:

i think we need more fun here. actually it's serious too

i received my v1/v2 in post in just envelope with corner open

my v3 came from our vesna herself (by hands)

now, v5, came in huge box with just paper sheet and probe in it. the one corner was smashed in. and poor device had been flapping around, naked, in that box, so, that introduction leaflet developed several holes in it from sharp corners of probe enclosure

sure, it's free, hence maybe it's unfair but maybe they need more love. unsure who even packs them. i would guess there could be *some* padding available to stuff there?

from yt comments on probe introduction video i learned that they sometimes are questionable quality too. mass produced cheap?

mine survived all this abuse and i attributed the flimsily glued box to what i learned from elsewhere, that it's a budget stuff

but unsure what to think... ----- To unsubscribe from this mailing list or change your subscription options, please visit: https://mailman.ripe.net/mailman3/lists/ripe-atlas.ripe.net/ As we have migrated to Mailman 3, you will need to create an account with the email matching your subscription before you can change your settings. More details at: https://www.ripe.net/membership/mail/mailman-3-migration/