Transfer Anchor ownership
Hi, We have an anchor at the company I work for that has been associated with the wrong RIPE Atlas account. We're trying to move it from that (personal) atlas account to a shared netops account, but can't find a way to do this. Is there a way to do this ourselves, or can someone from RIPE Atlas do it for us? Cheers, -- Clément 'wxcafé' Hertling
Hi, As there was some confusion within RIPE itself whether this was handled, I am replying here now to let everybody know that this was indeed handled in a private conversation with the OP. Normally, requests for anchor ownership transfer should go to atlas@ripe.net and then our Customer Services department will handle them. Probe transfers on the other hand can be handled by the hosts themselves using the form on the probe page. In the future, we will reply to the list right away that we're replying in a private message. Hopefully, this will clear up the confusion ;) Kind regards, Johan ter Beest RIPE Atlas Team On 12/07/2018 17:12, Clément Hertling (Wxcafé) wrote:
Hi,
We have an anchor at the company I work for that has been associated with the wrong RIPE Atlas account. We're trying to move it from that (personal) atlas account to a shared netops account, but can't find a way to do this. Is there a way to do this ourselves, or can someone from RIPE Atlas do it for us?
Cheers,
participants (2)
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Clément Hertling (Wxcafé)
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Johan ter Beest