May 2018 - ripe-list - mailman.ripe.net

Re: [ripe-list] [ncc-announce] [news] New RIPE NCC Ticketing System and Contact Form
by sergey＠devnull.ru 01 Jul '19

01 Jul '19

Dear Matt, I have a question regarding new ticketing system. Some days ago I sent an email and attached a file to my message. I received a receipt of ticket, then the NCC staff member replied to my question and I received a mail that contain a previous email content and a weblink to the file I attached before. The link was active and I was able to download the file. The link points to https://ripencc.zendesk.com/attachments/token/blablabla/?name=filename. The problem I see is that ripencc.zendesk.com is a hostname on the server in a cloud, the network is assigned to an Irish company and it seems that the file storage is not under RIPE NCC's control. This hostname is not reachable over IPv6, but this is not the issue I wish to discuss now. Can you clarify whether e-mail attachments/archives at RIPE NCC are stored at the third party servers? Do you think it is acceptable? Thank you. -- Kind regards, Sergey Myasoedov > On 1 Nov 2017, at 14:12, Matt Parker <mparker(a)ripe.net> wrote: > > Dear Colleagues, > > Today, the RIPE NCC launches its new ticketing system. There is a RIPE > Labs article that explains the background behind this change at: > https://labs.ripe.net/Members/AlexBand/ticketing-and-document-management-at… > > This change will mostly impact RIPE NCC staff and will not change how > you deal with the RIPE NCC. You should still make requests for > resources, transfers, company name changes, etc. through your LIR > account via my.ripe.net. > > All your questions and reports can be channeled through our new contact > form, which combines the old contact and report form functionality. The > new form also presents suggested content to users that can help to > provide them with useful information. The form is available at: > https://www.ripe.net/contact-form > > Submissions made through the form will be ticketised and all > documentation will be stored separately and securely in the RIPE NCC's > Document Management System. > > Please reply to the emails you receive to ensure your ticket is updated. > You should add your replies to tickets at the top of your email and not > reply "in line". Additional documentation can be submitted via the My > Tickets functionality available to LIR account holders at: > https://my.ripe.net/#/tickets > > We have planned the migration to have as little impact as possible. If > you do experience any delays in response during this period, please bear > with us. And if you have any questions, please let me know. > > Best regards, > > Matt Parker > Business Analyst - Product Management > RIPE NCC >

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Upcoming RIPE NCC-organised Events
by Martina De Mas 30 May '18

30 May '18

Dear colleagues, We are pleased to share the dates and locations of upcoming RIPE Meetings and RIPE NCC Regional Meetings: ENOG 15: Moscow, 4-5 June 2018 https://www.enog.org/enog-15/ SEE 7: Timisoara, 18-19 June 2018 https://www.ripe.net/see-7/ RIPE NCC Regional Meeting: Almaty, 25 September 2018 https://www.ripe.net/regional-meeting-almaty RIPE 77: Amsterdam, 15-19 October 2018 https://ripe77.ripe.net/ RIPE 78: Reykjavik, 20-24 May 2019 ENOG 16: Tbilisi, 3-4 June 2019 Best regards, Martina de Mas Conference Coordinator RIPE NCC

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RACI: Apply Autumn 2018 + RIPE 76 Successful Applicants
by Gergana Petrova 29 May '18

29 May '18

Dear all, RACI is accepting applications for the upcoming meetings in autumn 2018: --------------------------------- Application deadline - 12 August! --------------------------------- - RIPE NCC Regional Meeting Almaty, 25 September - RIPE 77, Amsterdam, 15-19 October If you are working on interesting research or know someone in your network who is, you can find more information and the application form here: https://www.ripe.net/raci Successful applicants will receive complimentary tickets, travel and accommodation to the meetings. ----------------------------- RIPE 76 RACI Attendees ----------------------------- Eight academics presented their work at RIPE 76 covering topics such as real-time monitoring, DNS over TCP, traffic analysis and classification, dynamic interconnection exchange, ad-based measurements and the public core of the Internet. You can watch the videos of their presentation here: https://www.ripe.net/participate/ripe/raci/alumni Please let me know if you have any questions about RACI or about applying. And thank you in advance for your help in spreading the word to your networks! Best regards, Gergana -- Gergana Petrova External Relations RIPE Network Coordination Centre

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Thank You For Making RIPE 76 a Success
by Hans Petter Holen 24 May '18

24 May '18

Dear colleagues, The RIPE 76 Meeting in Marseille came to a successful end last Friday. I'd like to thank all of you that took part in the meeting on site and remotely. It was the biggest RIPE Meeting ever with 737 attendees checked in from 57 countries (and 200 of those first-time attendees). Notable highlights of the meeting week included awarding Wilfried Woeber the first Rob Blokzijl Award during the RIPE 76 Dinner, a successful pilot of on-site childcare for our parent attendees and another filled-to-capacity Women in Tech Lunch. Read the meeting report here: https://ripe76.ripe.net/programme/report/ Archives of all the meeting's presentations are online: https://ripe76.ripe.net/archives/ If you were at the meeting, please take a few moments to take our very short feedback survey: https://ripe76.ripe.net/feedback/ RIPE 77 will take place in Amsterdam from 15-19 October 2018: https://ripe77.ripe.net/ See you there! Best regards, Hans Petter Holen RIPE Chair

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thank you
by Randy Bush 21 May '18

21 May '18

great meeting. great content. great locale. great staff and desks. great network. thank you. randy

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Wilfried Woeber Receives 2018 Rob Blokzijl Award
by Axel Pawlik 20 May '18

20 May '18

Dear colleagues, Yesterday at RIPE 76 in Marseille, the Rob Blokzijl Foundation presented the first Rob Blokzijl Award to Wilfried Woeber "For more than thirty years of contributions to the development of the Internet: building and interconnecting networks, sharing knowledge, connecting people, building consensus and helping others to contribute and succeed." The award honours the memory of Rob Blokzijl, the first Chairman of RIPE. It recognises individuals who have made substantial and sustained technical and operational contributions to the development of the Internet in the RIPE NCC service region and supported or enabled others. The awardee receives EUR 10,000 from the Foundation. Speaking for the 2018 Award Committee, Daniel Karrenberg said: "We received a total of ten excellent nominations from the community. It speaks for our community that all of them had considerable merit and the final choice was not an easy one." On behalf of the Foundation, he thanked the members of the Award Committee for their work in soliciting and evaluating nominations. He also thanked the RIPE NCC and specifically Mirjam Kühne for the excellent support in making this first award a success. In a short ceremony, Lynn Blokzijl presented the award to Wilfried, who was visibly moved at receiving this honour. Wilfried, who is officially retired from Vienna University, has built networks in the RIPE region for more than 30 years. More importantly, he has shared his knowledge and experience with many others within RIPE, the NREN community and notably the emerging efforts in Eastern Europe when the iron curtain started to be penetrated by networking efforts. Later, Wilfried contributed significantly to some of the first deployments of IPv6. Besides his technical work, Wilfried also served in various governance functions; notably he was a long-time chair of the Database Working Group, a RIPE NCC Arbiter, and a member of the NRO Number Council. Last but not least, Wilfried has supported quite a number of young students who have gone on to become successful members of the RIPE community, making their own contributions to our shared success. More information on the Rob Blokzijl Foundation is available here: http://rob-blokzijl-foundation.org/ Kind regards Axel Pawlik Managing Director RIPE NCC (On behalf of the 2018 Award Committee)

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participating remotely
by Sandra Murphy 18 May '18

18 May '18

I participated remotely this week from the east coast of North America. That meant waking up in the teeny hours of the morning to watch the early sessions and getting to the office in the early afternoon after sessions ended. Take that into account if the following seems grumpy. First. Boy, oh boy, I wish I could have been there in person. Such exciting work, exciting times. Here’s some observations of the experience of remote participation. If there’s a more appropriate mailing list to use to comment, let me know. I much appreciate the provision of video, chat, and transcription. Very much. I did experience technical difficulties. Nothing the RIPE NCC needs to address. Technical difficulties are as likely to be caused at the user end, I’m just reporting. There’s a “contact us” web page, which I used. I suggest a copy go to the sender. - The feeds do work, if not as well, over cellular, when one's regular connectivity fails. Thanks for making sure the web pages are mobile-friendly. - At breaks, when the sessions resumed, I would fairly frequently see errors: the transcript area sometimes displayed an error icon with a message "the event is not active, there is no need to refresh your browser. We are attempting to reconnect”. I tried reloading the page (against the instructions) and waiting for a reconnect, but neither worked. Sometimes the video would not resume. Reloading did not help that, either. I got in the habit of closing the browser and reopening. - Once I tried to make a comment in the chat window, but I got an error that the IRC chat had failed and I needed to reopen the window. Which worked. However, the chat window was showing the status of the wg in the other room and showed the chat for that wg. But the transcript area was showing the correct wg. Weird. Unfortunately, I took no screen shot. - Once I made a comment during question time at the end of a session - that comment appeared in my chat window, but did not get captured in the chat log. A different problem was timing comments. The remote video and audio is about 30-60 seconds behind the transcript. That made making comments at an appropriate time a bit tricky. There wasn’t much time lapse between “any questions?” and “no? next speaker!”. If comments come to mind during the presentation, one can post them early, but that isn’t always possible. And if there were comments to make about comments at the mike, that’s even harder to time properly. That’s life in remote participation, I suppose, and is remedied by email follow up, which I’ve done. But the process could help somewhat if the delay for remote participation could be taken into account. Like: wait at least 60 seconds after asking for questions to see if the remote participants say “yes”. I do not know if that would be too frustrating for those present. Particularly if remote questions are not the norm. One final suggestion. Those relaying questions from the chat room should be as faithful as possible to the question as written. —Sandy P.S. RIPE chat windows are not nearly as chatty as IETF jabber windows.

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RIPE 76 Highlights - Day 4
by Martina De Mas 18 May '18

18 May '18

Dear colleagues, Thursday at RIPE 76 saw 707 attendees checked in, 200 of whom were newcomers. The highlights of the day are online: https://ripe76.ripe.net/programme/report/thursday/ The last day of RIPE 76 is underway, with two plenary sessions lined up for the morning. The first of these is happening right now, with talks from representatives of NOGs from all over the RIPE NCC service region. The second will be the closing plenary. If you can't be here in person, you can participate remotely: https://ripe76.ripe.net/live And follow #RIPE76 and @RIPEMeeting on Twitter for the latest updates. Kind regards, Martina de Mas Conference Coordinator RIPE NCC

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RIPE 76 Highlights - Day 3
by Martina De Mas 17 May '18

17 May '18

Dear colleagues, It was a beautiful day in Marseille yesterday and a busy day in the Palais du Pharo with 858 attendees registered and 686 checked in. The highlights of the day are online: https://ripe76.ripe.net/programme/report/wednesday/ Today's programme is underway with a with a full day of RIPE Working Group sessions: - Routing - Cooperation - Open Source - Anti-Abuse - IoT - IPv6 - MAT If you can't be here in person, you can participate remotely: https://ripe76.ripe.net/live And follow #RIPE76 and @RIPEMeeting on Twitter for the latest updates. Kind regards, Martina de Mas Conference Coordinator RIPE NCC

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RIPE 76 Highlights - Day 2
by Martina De Mas 16 May '18

16 May '18

Dear colleagues, The sun is shining in Marseille (finally!) and yesterday we had 830 registered and 634 checked in. The highlights of the day are online: https://ripe76.ripe.net/programme/report/tuesday/ Today's programme is underway with a with a full day of RIPE Working Group sessions: - Address Policy - DNS - Connect - Database - RIPE NCC Services If you can't be here in person, you can participate remotely: https://ripe76.ripe.net/live And follow #RIPE76 and @RIPEMeeting on Twitter for the latest updates. Kind regards, Martina de Mas Conference Coordinator RIPE NCC

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