Same issue here, four of the anchors I manage for two different organizations are showing offline for the past 5 hours - is there something going on with the network? IDs are - 6860 - 6909 - 6940 - 6918 Chris On 2024-09-16 15:54, Ernst J. Oud wrote:

Correction, not upto an hour but disconnected now already for several hours.

...

On 16 Sep 2024, at 23:36, Ernst J. Oud <ernstoud@gmail.com> wrote:

 Today my probes 60200 and 61071 experience several disconnects of upto an hour, both on controller ctr-dub-hw01.

It appears this supposedly fixed disfunction has not been completely fixed.

Regards,

Ernst J. Oud

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Hello, I can confirm that there's a problem at the moment with the controlling infrastructure. It is a different, previously unseen scenario for us. We'll keep the status page updated. I'd also like to note that it's not mission critical if the probes disconnect: they are designed to handle these events, they will continue to run the defined measurements, reconnect when they can, and send in all the stored results. Of course in this state they cannot participate in immediate one-off measurements, so in that regard this is a degradation. Also, such events cause notifications (if the host set them up), and they can sometimes be annoying. Regards, Robert On Tue, Sep 17, 2024 at 9:33 AM Jimmy Huybrechts <jimmy@linservers.com> wrote:

Same issue here since last night.

--

Jimmy

From: Christopher Munz-Michielin <christopher@ve7alb.ca> Date: Tuesday, 17 September 2024 at 02:48 To: ripe-atlas@ripe.net <ripe-atlas@ripe.net> Subject: [atlas] Re: Again probe disconnects on ctr-dub-hw01

Same issue here, four of the anchors I manage for two different organizations are showing offline for the past 5 hours - is there something going on with the network?

IDs are - 6860 - 6909 - 6940 - 6918

Chris

On 2024-09-16 15:54, Ernst J. Oud wrote:

Correction, not upto an hour but disconnected now already for several hours.

On 16 Sep 2024, at 23:36, Ernst J. Oud <ernstoud@gmail.com> wrote:

 Today my probes 60200 and 61071 experience several disconnects of upto an hour, both on controller ctr-dub-hw01.

It appears this supposedly fixed disfunction has not been completely fixed.

Regards,

Ernst J. Oud

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Am 17.09.24 um 09:42 schrieb Robert Kisteleki:

Hello,

I'd also like to note that it's not mission critical if the probes disconnect: ....

Your are right, but you miss one point of motivation. Besides the credits we can collect, the focus is on uptime/connected time/percentage. If that goes down through no fault of one's own... Thomas

Hi, I understand that from RIPE perspective disconnects/reconnects are not more than a degradation, and I acknowledge it is a non-critical and also free service. But then again my particular use case (perhaps also for others) - beside my willingness to cooperate in this worldwide community investing little resources (mostly electricity) - I also use the probes in a dashboard to monitor the performance of the 4 ISP’s I have appliances on. My dashboard now generates alarms several times a day because probes go down. This has raised my interest in other ways to construct my dashboard, for instance with a second opinion with probes from Globalping. I appreciate the efforts to improve reliability of the Atlas infra. Just now a third probe disconnected (1004467). Regards, Ernst J. Oud

On 17 Sep 2024, at 09:43, Robert Kisteleki <robert@ripe.net> wrote:

Hello,

I can confirm that there's a problem at the moment with the controlling infrastructure. It is a different, previously unseen scenario for us. We'll keep the status page updated.

I'd also like to note that it's not mission critical if the probes disconnect: they are designed to handle these events, they will continue to run the defined measurements, reconnect when they can, and send in all the stored results. Of course in this state they cannot participate in immediate one-off measurements, so in that regard this is a degradation. Also, such events cause notifications (if the host set them up), and they can sometimes be annoying.

Regards, Robert

...

On Tue, Sep 17, 2024 at 9:33 AM Jimmy Huybrechts <jimmy@linservers.com> wrote:

Same issue here since last night.

--

Jimmy

From: Christopher Munz-Michielin <christopher@ve7alb.ca> Date: Tuesday, 17 September 2024 at 02:48 To: ripe-atlas@ripe.net <ripe-atlas@ripe.net> Subject: [atlas] Re: Again probe disconnects on ctr-dub-hw01

Same issue here, four of the anchors I manage for two different organizations are showing offline for the past 5 hours - is there something going on with the network?

IDs are - 6860 - 6909 - 6940 - 6918

Chris

On 2024-09-16 15:54, Ernst J. Oud wrote:

Correction, not upto an hour but disconnected now already for several hours.

On 16 Sep 2024, at 23:36, Ernst J. Oud <ernstoud@gmail.com> wrote:

 Today my probes 60200 and 61071 experience several disconnects of upto an hour, both on controller ctr-dub-hw01.

It appears this supposedly fixed disfunction has not been completely fixed.

Regards,

Ernst J. Oud

-----

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Hii Same issue here for 8 hours. According to https://status.ripe.net, the problem on dub hw01 should be fixed since Sep 11, 2024. Looks like it's not the case. Hope the issue will be resolved soon. Victor On Tue, Sep 17, 2024 at 3:20 AM Steve Rodrigue <steve.rodrigue@gmail.com> wrote:

Same here, my probe has been disconnected for 4+ hours now. Tried a couple of cold reboot and even rebooted my whole home network.

#53294

Le lun. 16 sept. 2024 à 17:36, Ernst J. Oud <ernstoud@gmail.com> a écrit :

...

Today my probes 60200 and 61071 experience several disconnects of upto an hour, both on controller ctr-dub-hw01.

It appears this supposedly fixed disfunction has not been completely fixed.

Regards,

Ernst J. Oud ----- To unsubscribe from this mailing list or change your subscription options, please visit: https://mailman.ripe.net/mailman3/lists/ripe-atlas.ripe.net/ As we have migrated to Mailman 3, you will need to create an account with the email matching your subscription before you can change your settings. More details at: https://www.ripe.net/membership/mail/mailman-3-migration/

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