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Re: [ripe-list] [ncc-announce] [news] New RIPE NCC Ticketing System and Contact Form
by sergey＠devnull.ru 01 Jul '19

01 Jul '19

Dear Matt, I have a question regarding new ticketing system. Some days ago I sent an email and attached a file to my message. I received a receipt of ticket, then the NCC staff member replied to my question and I received a mail that contain a previous email content and a weblink to the file I attached before. The link was active and I was able to download the file. The link points to https://ripencc.zendesk.com/attachments/token/blablabla/?name=filename. The problem I see is that ripencc.zendesk.com is a hostname on the server in a cloud, the network is assigned to an Irish company and it seems that the file storage is not under RIPE NCC's control. This hostname is not reachable over IPv6, but this is not the issue I wish to discuss now. Can you clarify whether e-mail attachments/archives at RIPE NCC are stored at the third party servers? Do you think it is acceptable? Thank you. -- Kind regards, Sergey Myasoedov > On 1 Nov 2017, at 14:12, Matt Parker <mparker(a)ripe.net> wrote: > > Dear Colleagues, > > Today, the RIPE NCC launches its new ticketing system. There is a RIPE > Labs article that explains the background behind this change at: > https://labs.ripe.net/Members/AlexBand/ticketing-and-document-management-at… > > This change will mostly impact RIPE NCC staff and will not change how > you deal with the RIPE NCC. You should still make requests for > resources, transfers, company name changes, etc. through your LIR > account via my.ripe.net. > > All your questions and reports can be channeled through our new contact > form, which combines the old contact and report form functionality. The > new form also presents suggested content to users that can help to > provide them with useful information. The form is available at: > https://www.ripe.net/contact-form > > Submissions made through the form will be ticketised and all > documentation will be stored separately and securely in the RIPE NCC's > Document Management System. > > Please reply to the emails you receive to ensure your ticket is updated. > You should add your replies to tickets at the top of your email and not > reply "in line". Additional documentation can be submitted via the My > Tickets functionality available to LIR account holders at: > https://my.ripe.net/#/tickets > > We have planned the migration to have as little impact as possible. If > you do experience any delays in response during this period, please bear > with us. And if you have any questions, please let me know. > > Best regards, > > Matt Parker > Business Analyst - Product Management > RIPE NCC >

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Re: [ripe-list] RIPE Accountability Task Force: Final Report
by Malcolm Hutty 26 Jun '19

26 Jun '19

On May 13th 2019 Daniel Karrenberg wrote: > Thank you William and all those who helped to put this together. > > I recommend that this report be published as a RIPE document. It is by > far substantial enough and it *is* important to document RIPE history > that way. Also this would make it easier to reference this work and to > avoid producing dangling references in the long run. Could this request be actioned please? I just had such an opportunity to cite this work in an environment where another community could have benefited from what it records, and went searching for it, but it seems it hasn't been published yet. Thanks in advance, Malcolm. -- Malcolm Hutty | tel: +44 20 7645 3523 Head of Public Affairs | web: www.linx.net London Internet Exchange | London Internet Exchange Ltd Monument Place, 24 Monument Street London EC3R 8AJ Company Registered in England No. 3137929 Trinity Court, Trinity Street, Peterborough PE1 1DA

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IPv6 faster than IPv4 (also with 464XLAT)
by JORDI PALET MARTINEZ 26 Jun '19

26 Jun '19

We already knew that from previous measurements, however the nice thing from this article is that it is analyzing many different providers worldwide: https://teamarin.net/2019/06/25/why-is-ipv6-faster/ Regards, Jordi @jordipalet ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.

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Fourth Prize Winner and Final Week of RIPE NCC Survey 2019
by Fergal Cunningham 24 Jun '19

24 Jun '19

Dear colleagues, We are pleased to announce the fourth winner of an iPad for completing the RIPE NCC Survey 2019. Congratulations to Philippe Teissier from Geneva in Switzerland. There is one more iPad up for grabs and the survey closes this Sunday, 30 June at 23:59 UTC. Please take a few minutes to fill out the survey and add your input to this year's results. The survey is available at: https://www.ripe.net/survey This year, the survey is also available to take in Arabic, Russian, Farsi, French, Italian, Spanish, Turkish and Polish. If you have questions about the survey, please email us at <survey(a)ripe.net>. Kind regards, Fergal Cunningham Marketing and Communications Manager RIPE NCC

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Third iPad Winner: RIPE NCC Survey 2019
by Fergal Cunningham 18 Jun '19

18 Jun '19

Dear colleagues, We are pleased to announce the third iPad winner - congratulations Mehdi Siahi from Iran! Thank you for taking the time to participate. Almost 3,000 people have taken this important survey for the RIPE NCC and the RIPE community. We hope you will help us to boost that number before the closing date on 30 June. Completing the survey takes just a few minutes, and you can take it now at: https://www.ripe.net/survey We have two more iPads to give away - complete the survey by 09:00 UTC this Thursday, 13 June to be entered in the next two draws for an iPad. We designed the survey to ask our members and the community: - How can we better meet your needs? - What direction should the RIPE NCC take in the coming years? - What are the important issues in your industry/community that we need to be aware of? The survey is run by an independent third party (Survey Matters) to guarantee that responses are anonymous and that analysis of the results is impartial. If you have questions about the survey, please email us at <survey(a)ripe.net>. Kind regards, Fergal Cunningham Marketing and Communications Manager RIPE NCC

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Second iPad Winner: RIPE NCC Survey 2019
by Fergal Cunningham 11 Jun '19

11 Jun '19

Dear colleagues, We are happy to announce that the second winner of an iPad for completing the RIPE NCC Survey 2019 is Ivan Popov in Hilversum, the Netherlands with Euronet Communications BV. Congratulations, Ivan! We have three more iPads to give away - complete the survey by 09:00 UTC this Thursday, 13 June to be entered in the next three draws for an iPad. You can take the survey now at: https://www.ripe.net/survey The survey should take around 10 minutes to complete, and this year we translated it into the following eight languages: - Arabic - Farsi - French - Italian - Polish - Russian - Spanish - Turkish If you have questions about the survey, please email us at <survey(a)ripe.net>. We thank you for your help and look forward to your participation. Kind regards, Fergal Cunningham Marketing and Communications Manager RIPE NCC

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First iPad Winner: RIPE NCC Survey 2019
by Fergal Cunningham 03 Jun '19

03 Jun '19

Dear colleagues, We are happy to announce that the first winner of an iPad for completing the RIPE NCC Survey 2019 is Alexander Mokhonko in Novosibirsk, Russia from the LIR ru.avm. Congratulations, Alexander! We have four more iPads to give away - one every week until the end of June. If you complete the survey this week, you will be entered into all four draws. Survey Matters will draw the next prize winner this Thursday at 09:00 UTC. You can take the survey now at: https://www.ripe.net/survey This is your chance to have your say anonymously on how we can work to improve our services and activities. It will also ensure that the views of your industry/region are taken into account when the survey results are being analysed. Apart from taking the survey yourself, we ask that you share it with your colleagues. The more feedback we get, the better we can do. The survey should take around 10 minutes to complete. If you have questions about the survey, please email us at <survey(a)ripe.net>. We thank you for your help and look forward to your participation. Kind regards, Fergal Cunningham Marketing and Communications Manager RIPE NCC

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RIPE 78 thank you!
by Hans Petter Holen 31 May '19

31 May '19

Dear colleagues, Thank you for taking part in the RIPE 78 Meeting. It was a great week in Reykjavik, with the meeting coming to a successful close last Friday. It was the second biggest RIPE Meeting with 742 attendees checked in, 200 of whom were first-time attendees. And, as always, we enjoyed a diverse meeting with people from 60 different countries making up our attendee list. This year, we are also celebrating 30 years of the RIPE community! Thank you to everyone who celebrated with us at the RIPE Dinner. Continue to share your memories by using #RIPEturns30. We received a lot of feedback. The meeting team is reviewing the completed forms, ensuring actions are taken where possible. We also heard great feedback about the on-site childcare, which was full, and a record number of people attended the Women in Tech session. Let’s keep the momentum going for RIPE 79. Read the meeting report here: https://ripe78.ripe.net/programme/report/ Archives of all the meeting's presentations are online: https://ripe78.ripe.net/archives/ RIPE 79 will take place in Rotterdam from 14-18 October 2019: https://ripe79.ripe.net/ See you there! Best regards, Hans Petter Holen RIPE Chair

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RIPE Code of Conduct 2.0
by Brian Nisbet 27 May '19

27 May '19

Colleagues, On Tuesday last myself and Amanda Gowland presented a Lightning Talk at RIPE 78 on version 2.0 of the RIPE Code of Conduct. The talk can be seen here: https://ripe78.ripe.net/archives/video/35/ The full text of the proposed update is here: https://www.ripe.net/participate/meetings/ripe-meetings/ripe-meeting-code-o… We would invite anyone interested in working on an improved Code of Conduct to join the Diversity Task Force mailing list. The TF's webpage is here: https://www.ripe.net/participate/ripe/tf/ripe-diversity-task-force The plan is to finalise the Code and recruit volunteers prior to RIPE 79 in Rotterdam, so discussion and input would be very welcome until the end of June, when we will review where we are and, if the community agrees, move to a last call situation. Thanks, Brian On Behalf of the Diversity TF Brian Nisbet Service Operations Manager HEAnet CLG, Ireland's National Education and Research Network 1st Floor, 5 George's Dock, IFSC, Dublin D01 X8N7, Ireland +35316609040 brian.nisbet(a)heanet.ie www.heanet.ie Registered in Ireland, No. 275301. CRA No. 20036270

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Take the RIPE NCC Survey 2019
by Fergal Cunningham 24 May '19

24 May '19

Hi colleagues, The RIPE NCC Survey 2019 is now online. https://www.ripe.net/survey We ask you to take part in this important survey for the RIPE NCC and the RIPE community. We also ask that you encourage your colleagues and contacts to participate – The more feedback we get, the better we can do. This year, we made some changes that we hope will encourage people to get involved. We: 1. Made it shorter (most people will take less than ten minutes) 2. Translated the survey into eight languages: Arabic, Farsi, French, Italian, Polish, Russian, Spanish and Turkish 3. Added a functionality to allow you to print your questionnaire at the end of the survey We invite everyone to take the survey. This is your chance to let us know exactly what you think and give your suggestions for how the organisation should operate. We hope you will take advantage of this opportunity. Prize Draws ----------- To encourage participation, we are are giving you the chance to win an iPad when you complete the survey. Survey Matters will facilitate the iPad draws and they will take place: - Thursday, 30 May - Thursday, 6 June - Thursday, 13 June - Thursday, 20 June - Thursday, 27 June The earlier you fill out the survey, the more chances you will have to win a prize. If you complete the survey today, you will have five chances to win a prize. If you have any questions about the survey, you can email us at <survey(a)ripe.net>. You have until 30 June 2019 to participate. Remember, 10 minutes can make a big difference. Best regards, Fergal Cunningham Marketing and Communications Manager RIPE NCC

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